Help

Contact us

We’re here to help. The fastest way to reach us is the support chat in the app.

In-app support chat

Open Numy and go to Settings → Support Chat. We usually reply within a few hours.

To help us solve it faster

  • Tell us what you were trying to do and on which screen.
  • Add the time of the problem and any error message you saw.
  • For purchase issues, include the date of the purchase. Never share your card details or passwords.

You may also find a quick answer in our FAQ

Numy is operated by Online SIM LTD.